The Institute of the Motor Industry The Institute of the Motor Industry is the professional body for individuals working in the motor industry, internationally. IMI is the authoritative source of retail industry information, standards and qualifications. IMI plays a vital role in developing and maintaining a skilled, competent and professional workforce, able to keep pace with evolving automotive technologies and rapidly changing markets.
IMI Accreditations previously known as Automotive Technician Accreditation (ATA) is a UK Based voluntary scheme which tests the current competence of people working in the retail motor industry. Typically IMI accreditations are valid for 3 years before they must be renewed.
The Federation of Small Businesses The Federation of Small Businesses (FSB) is a UK business organisation representing small and medium-sized businesses. It was formed in 1974 as the National Federation of Self Employed (NFSE). The current name for the organisation was adopted in 1991. It is registered with Companies House as The National Federation of Self Employed & Small Businesses Limited (company number 1263540). FSB is a member-led, not-for-profit and non-party political organisation. FSB is a lobbying organisation representing small firms and the self-employed to UK, national, local and devolved government. FSB offers its members a range of benefits, such as a 24-hour legal advice line and free business banking.
The Good Garage Scheme The Good Garage Scheme was formed because of the need for effective self-regulation of independent workshops and MOT centres. Motorists can use the website www.goodgaragescheme.com to find a trustworthy garage in their area to service, repair or carry out an MOT.
Garages that join the scheme must: Adhere to a strict Code of Conduct and pledge to have their customers’ best interests at heart. Agree what work needs doing with their customers before it is carried out, Work to an Industry Standard Checklist. Must supply each customer with a feedback card allowing them to give their views on service directly to the Good Garage Scheme, which operates a stringent complaints procedure and are subject to regular mystery shopper-style audits and face expulsion if they break the Code of Conduct.